JP
Jacques P
1 reviews | Active since Oct 2022
14 Oct 2023, 15:28
Horrible service.
Teljoy has the worse service than Telkom. They never answer you when you need assistance with anything but they will bother you nonstop to get money from you. Even when they contact you for money and you ask them to assist you with a different query they do absolutely nothing. I am cancelling with them purely on the fact that their service is the worst I have experienced from any company.
Helpful (0)
Replies (3)0
Replies (3)
Teljoy's replyOfficial
15 Oct 2023, 18:04Hello Jacques,We understand your frustration and sincerely apologize for any inconvenience caused. We will look into the matter and get our team to contact you on Monday and assist you further.
Teljoy's reply15 Oct 2023, 18:04
Official
Hello Jacques,We understand your frustration and sincerely apologize for any inconvenience caused. We will look into the matter and get our team to contact you on Monday and assist you further.
JP
Jacques P's updateReviewer Update
29 Oct 2023, 06:51Once again I am very irritated. My agreement was cancelled and device has been collected but I was sent an invoice for November. I will not be paying you guys for service not delivered. This is getting out of hand and I am starting to feel harassed by Teljoy.
JP
Jacques P's update29 Oct 2023, 06:51
Reviewer Update
Once again I am very irritated. My agreement was cancelled and device has been collected but I was sent an invoice for November. I will not be paying you guys for service not delivered. This is getting out of hand and I am starting to feel harassed by Teljoy.
JP
Jacques P's updateReviewer Update
31 Oct 2023, 18:36This is the second time you send me a invoice for a device I no longer have as it has been returned. Kindly note that you are now harassing me. Get your things straight because I am growing tired of your blatant ignorance and lack of service and communication. I will no longer do nothing about this.
JP
Jacques P's update31 Oct 2023, 18:36
Reviewer Update
This is the second time you send me a invoice for a device I no longer have as it has been returned. Kindly note that you are now harassing me. Get your things straight because I am growing tired of your blatant ignorance and lack of service and communication. I will no longer do nothing about this.