Horrible Service

Horrible Service... My TV broke about 6 weeks ago that was sent in for repairs.. 6 Weeks later and I am still waiting on feedback as to what is happening and when I can expect the device repaired. I constantly need to phone in upon which I keep getting different stories and that they need to find out more information and would have to call me back which never happens yet I am still getting charged for the device. Give me an answer or refund me my money... SIMPLE!