HORRIBLE SERVICE

ABSOLUTELY HORRIBLE SERVICE...........I have been renting appliances from Teljoy for years and I have taken ownership of all the products once the rental period is over. Now I have one appliance who rental came to an end last year. I have been requesting to have the appliance transferred to me via email. NO REPLY...Every other month I get a statement. Then I realize that I still dont have ownership of this appliance and I sent another email and pay the ouststanding balance. Few weeks I called their customer service, after being transferred a few times, I was told that someone will call me back. Please I also sent an email that day again........And then yesterday I receive another statement after not getting one last month......I AM SO ANNOYED!!!!I just want to resolve this yet NO-ONE is attending to any of my emails or calls..