Horrible Service

I have had an account with Teljoy for about 3-4 Months and when i signed up with them they treated me like Royalty gave me the best service ever. I contacted them about a 3 weeks ago regarding adding another item to my existing account i have with them i requested a call back and was called the very next day by sales when the sales agent found out i was an existing member he couldn't get rid of me fast enough saying that he cant assist me cause i already have a contract with them when i asked him to refer me to someone he said he will have an agent contact me - needless to say i wasn't contacted , i called them again two days later and got through to customer service who also said they could not assist me also promising to have an agent call until this day two weeks later i still haven't been contacted even though i submitted my application, its obvious that they just care about making sales with new customers but have no s**** in assisting or keeping their existing clients happy im so disgusted by this bad service i no longer want to be a client of theirs so whoever is in charge of this -can you get back to me regarding a settlement amount cause i would like to settle my account and have nothing more to do with this company anymore and i will not ever advise anyone to this place ever again.