MF
Mario F

1 reviews | Active since Jun 2021

19 Aug 2024, 18:31

Horrible customer service

Worst customer service ever experienced, they tell you to call them and they will assist you with cancellation but never answer the phone, I spoke to a Bernet and he never came back to me even after I left messages and sent emails. This is the worst company ever and I will never do business with them again. I was considering getting a new watch, but after this bad service, I will cancel my rental and conclude my business with them Never been so disappointed with their vitality team

0
Replies (1)
Teljoy
Teljoy's reply20 Aug 2024, 08:07
Official
Hello Mario 

Your concerns have been noted, and we will escalate this matter immediately. A member of our team will be in touch to assist with your cancellation and address the issues you've faced. Thank you for bringing this to our attention.