1 reviews | Active since Dec 2017
Having to pay for repair from own pocket
Our house was struck by lighting last week Monday. Our laptop stopped working even though it was plugged through surge protector. I phoned Teljoy as we rent the laptop through them and it still paying the contract.
I was informed that due to lighting that it is not covered and they will fetch it but we will have to pay for the repairs. I am now sitting with a laptop that doesnt not work and paying a monthly rental for it. I refuse to pay for the repairs as I do not see why I have to pay it from my own pocket if it is still owed by Teljoy.
Very disappointed with their service and will never recommend them to anyone.
Good day Natalie,
Thank you for providing the information above. We will investigate and get back to you.
Kind Regards
The Teljoy Team
Good day Natalie,
Thank you for providing the information above. We will investigate and get back to you.
Kind Regards
The Teljoy Team
