OM
Ouma M

1 reviews | Active since Nov 2017

10 Mar 2022, 17:20

Harassment and Cheating of Clients

I feel so harrast by teljoy and their lawyers, I have not missed a payment on rental, because their debit bounced, they have already sent my account to debt collectors for payment that I have already done because my pay date changed and I made a direct transfer but because of their stupid accounts Personnel they are not able to track payments and they harass clients.. I even called their collections department but they refused to talk to me because my account was handed over... I cannot wait to finish this stupid rental with these people.. on top of that they will be charging your extra on rental where as their contract says a fixed amount 4 36 months but they are using this to lure customers my payment increase by 5% and its again do that in the following months.. ****** ********...

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Replies (1)
Teljoy
Teljoy's reply11 Mar 2022, 13:38
Official
We are sorry that you feel harassed by our debt collectors as we did check your account and we don't find the direct transfers you say you have made, Please kindly forward the proof of payments to our collections team so that they can assist by allocating the payments made into your account.