Greedy *****s

I purchased a TV set last year on rent to own and this year a white line appeared on the left hand side. 3 weeks ago teljoy sent the repair guy to come check the tv and he said he needs to send it to LG. I agreed and he left me with a dirty cheap Hyundai TV. I never heard a word from them until I called a week later. I was promised that my tv will be ready on that Friday, but no phone call to tell me when . I kept on calling every week eventually got to the **** of a manager Brenda who said she will resolve the matter on Thursday the 20-01-2015. Well she never got back to me and in a nut shell, when I call they say its with LG and they have nothing to do with it. I really would like a brand new TV delivered to me as I feel they are making excuses about the repair and I as paying customer demand that the a new TV be delivered to me by close of Business Monday the 02 of February 2015. Should I not get a suitable response by close of business on Monday I will be going to open a case of theft at my local police station and there after will be lodging a case at the credit ombudsman as I am getting no response from Teljoy. Please Teljoy replace the TV or face the law.