1 reviews | Active since Aug 2017

02 Jul 2024, 15:24

GOOD CLIENT POOR CUSTOMER SERVICE

I pay for rental of 2 TV's. One just broke and I have been promised a technician and loan set. Now their "bakkie has broken"!?

0
Replies (3)
Teljoy
Teljoy's reply02 Jul 2024, 15:43
Official
Good day Hugo, 

Thank you for informing us about the situation with your TV and the delay in providing a technician and loan set. We are working on resolving your query and a member of our team will contact you shortly to provide an update.

Best regards,

's update03 Jul 2024, 14:24
Reviewer Update
Thank you TELJOY for your absolutely excellent customer service today. I am commited to remain a royal customer, and after the excellent service received, I will reccomend TELJOY to anybody. Thank you once again Teljoy!
Teljoy
Teljoy's reply03 Jul 2024, 14:28
Official
 Thank you for your kind words and for sharing your positive experience with us! We are thrilled to hear that you received excellent customer service and that you are committed to remaining a loyal customer. 

Best regards,