GC Kreyfelt

I received terrible service from Teljoy. I have reported my TV faulty on Wednesday, 4 Nov. I received a SMS stating that a Technician will contact me within 24 / 48 hours. On Friday, 06 Nov I had to call the Technical Department to follow up. The lady informed me that a Technician by the name of Rudi will contact me shortly. On Saturday, 07 Nov I called the Technical Dept no answer and the only option I could select was to hold for an Operator. I held on for hours with no success only "we are experiencing high call volumes". This morning I called again and spoke to a lady by the name of Kate and she put me on hold she then came back informing me that she can't get hold of Rudi. She called me back at 08:28 informing me that Technician Rudi will call me back shortly ....... I am still waiting for "RUDI" to contact me. PATHETIC SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!