From management to staff
<p>As a company, staff are lead by strong leadership. In Teljoy, the complacency and apathy from the staff clearly seem to be a reflection of the way they are led. </p> <p>They are such a sneaky company. They demand you pay the R400 odd rand before they will help you. My television cost me R8000 when I purchased it brand new. Teljoy quoted me R8500 to repair it. How is that even possible.</p> <p>Thereafter, they promise to call to arrange to return my unit but as yet, I have not received it, almost 9 days later after asking them to return it. </p> <p> </p> <p>What is more upsetting, is that the manager, instead of just doing his job, starts telling me that I as a doctor make mistakes. He said he almost lost his life because he had a bad doctor last year, so I as a doctor make mistakes and errors and because his doctor was a bad doctor, he suggested that I am a bad doctor, so even I, a doctor, am bad at my job, so I should not complain about how *********** Teljoy is at their job.</p> <p> </p> <p>Chris Mostert, take some pride in your work and your staff and do the **** that you have to in a professional and timeous manner. </p>
Hello ruben-naidoo
Thank you for contacting Teljoy and for the details,with regards to the cash repair job at hand.
The original call booked was a cash job which the item was collected from the residence and after being assessed,it was established that this was a panel fault,however the quotation and cost of the panel for the television as mentioned was not accepted.
Confirmation has been received that the unit will be delivered at your convenience at 16:00 tomorrow the 20 July.
Thank you for your understanding
Kind Regards
Wendy
Hello ruben-naidoo
Thank you for contacting Teljoy and for the details,with regards to the cash repair job at hand.
The original call booked was a cash job which the item was collected from the residence and after being assessed,it was established that this was a panel fault,however the quotation and cost of the panel for the television as mentioned was not accepted.
Confirmation has been received that the unit will be delivered at your convenience at 16:00 tomorrow the 20 July.
Thank you for your understanding
Kind Regards
Wendy
