jB
jaco B
1 reviews | Active since Nov 2016
31 Oct 2018, 10:49
Faulty tv
So After about 3 reviews on Hellopeter I am still where I was from the beginning. Teljoy came to collect my faulty Tv and gave me a loan Tv that's broken(no sound, menu screen doesn't stop flashing from the moment you put it on to the moment you switch it of every time, dead pixels...ect). Teljoy phoned me and said that they have done some vigorous testing and could not find any fault, yet the Tv technician asked me what the problem was and after telling him he said he knows exactly whats wrong as this happens a lot-faulty board or something to that effect he said... ...look...this is where I am... I don't want the Tv anymore, the last 2 Hisence tv's was faulty so I don't want a Hiscence. I would rather go with your Samsung option the 55'' curved(at least Samsung never gave me issues) Please get back to me
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Teljoy's replyOfficial
31 Oct 2018, 10:55Good day Jaco,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and she will be in contact with you.
Regards,
The Teljoy Team
Best regards,
Teljoy's reply31 Oct 2018, 10:55
Official
Good day Jaco,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and she will be in contact with you.
Regards,
The Teljoy Team
Best regards,