CT
Charné Taylor

1 reviews | Active since May 2021

11 Aug 2022, 13:19

FALSE AND **********

iF I COULD GIVE MINUS STARS I WOULD, DONT EVER USE TELJOY. I HAD AN ACCOUNT A GOOD FEW YEARS BACK, THE UNIT WAS ******, I SENT THROUGH AN AFFIDAVIT WHICH THEY REQUESTED, BUT THEY DECLINED IT AND HELD ME LIABLE FOR THE ACCOUNT AND WOULD NOT REPLACE THE UNIT EITHER. I LOST MY JOB AND WAS NOT ABLE TO COPE WITH PAYMENTS, OF WHICH I ALSO SENT PROOF, THEY THEN LISTED ME ON THE SOUTH AFRICAN ***** PREVENTION SERVICE AND NOT ITC, NO ***** WAS COMMITTED IN THE FIRST PLACE, THIS HAS CAUSED HUGE PROBLEMS FOR ME IN GETTING JOBS OR EVEN A BANK ACCOUNT. I HAVE TRIED NUMEROUS TIMES TO GET A COPY OF MY CONTRACT TO NO AVAIL EITHER, AFTER GOING THROUGH THE CREDIT OMBUDSMAN AS WELL AS SAFPS, WHO CAN DO NOTHING BECAUSE TELJOY THINKS IT'S AMAZING TO RUIN A PERSON'S LIFE BY REFUSING TO DELIST ME FOR A NON EXISTENT *****.

0
Replies (2)
Teljoy
Teljoy's reply11 Aug 2022, 13:51
Official
 Hello Charné  , we sincerely apologise for your experience and we understand your frustration. We are investigating this for you and will get back to you with feedback soon. 
Teljoy
Teljoy's reply11 Aug 2022, 16:59
Official
Hello Charné, unfortunately as has been discussed with our team and respective legal entities, we will need to receive payment in order to assist further.