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williem P
1 reviews | Active since Aug 2014
25 Aug 2026, 07:51
Extremely poor service
It is more than a week from when I reported my faulty dishwasher and still teljoy have done nothing but today the instalment will be deducted for this faulty device. THIS REALLY POOR SERVICE FROM TELJOY
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Replies (3)
Teljoy's replyOfficial
25 Aug 2026, 07:59We sincerely apologies for the poor service you have experienced. We understand your frustration, especially with the instalment being deducted today while your faulty dishwasher has still not been attended to after more than a week.
This is not the level of service we aim to provide. We are escalating your complaint as a matter of urgency and will ensure that the outstanding repair is addressed as quickly as possible. We will also review the instalment concern and the appropriate resolution with you.
Thank you for bringing this to our attention, and we apologies again for the inconvenience and frustration caused.
This is not the level of service we aim to provide. We are escalating your complaint as a matter of urgency and will ensure that the outstanding repair is addressed as quickly as possible. We will also review the instalment concern and the appropriate resolution with you.
Thank you for bringing this to our attention, and we apologies again for the inconvenience and frustration caused.
Teljoy's reply25 Aug 2026, 07:59
Official
We sincerely apologies for the poor service you have experienced. We understand your frustration, especially with the instalment being deducted today while your faulty dishwasher has still not been attended to after more than a week.
This is not the level of service we aim to provide. We are escalating your complaint as a matter of urgency and will ensure that the outstanding repair is addressed as quickly as possible. We will also review the instalment concern and the appropriate resolution with you.
Thank you for bringing this to our attention, and we apologies again for the inconvenience and frustration caused.
This is not the level of service we aim to provide. We are escalating your complaint as a matter of urgency and will ensure that the outstanding repair is addressed as quickly as possible. We will also review the instalment concern and the appropriate resolution with you.
Thank you for bringing this to our attention, and we apologies again for the inconvenience and frustration caused.
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williem P's updateReviewer Update
25 Aug 2026, 11:19I do want a working dishwasher as promised by teljoy.not empty promises
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williem P's update25 Aug 2026, 11:19
Reviewer Update
I do want a working dishwasher as promised by teljoy.not empty promises
Teljoy's replyOfficial
25 Aug 2026, 11:22We completely understand, and you are right to expect a working dishwasher rather than empty promises.
We sincerely apologies that we have not yet delivered on what was promised. Your dishwasher should be functioning properly, and we understand the frustration of having to wait and follow up.
We take your complaint seriously and will ensure that the matter is escalated for urgent attention. We will work towards providing you with a clear resolution rather than making promises without action.
Thank you for your patience, and we apologies again for the inconvenience caused.
We sincerely apologies that we have not yet delivered on what was promised. Your dishwasher should be functioning properly, and we understand the frustration of having to wait and follow up.
We take your complaint seriously and will ensure that the matter is escalated for urgent attention. We will work towards providing you with a clear resolution rather than making promises without action.
Thank you for your patience, and we apologies again for the inconvenience caused.
Teljoy's reply25 Aug 2026, 11:22
Official
We completely understand, and you are right to expect a working dishwasher rather than empty promises.
We sincerely apologies that we have not yet delivered on what was promised. Your dishwasher should be functioning properly, and we understand the frustration of having to wait and follow up.
We take your complaint seriously and will ensure that the matter is escalated for urgent attention. We will work towards providing you with a clear resolution rather than making promises without action.
Thank you for your patience, and we apologies again for the inconvenience caused.
We sincerely apologies that we have not yet delivered on what was promised. Your dishwasher should be functioning properly, and we understand the frustration of having to wait and follow up.
We take your complaint seriously and will ensure that the matter is escalated for urgent attention. We will work towards providing you with a clear resolution rather than making promises without action.
Thank you for your patience, and we apologies again for the inconvenience caused.