MJ
Monique J
1 reviews | Active since Feb 2022
14 Apr 2023, 08:39
EXTREMELY DISSAPOINTED
Its been 4 weeks now that we are struggling to upgrade items we had for 3 years.Been sending emails,messaged via the app,tried phoning,simply not getting any feedback whatsoever.even tried applying for new items with the hope they will then contact us,still nothing.as a 4year long customer,I AM EXTREMELY FED UP AND DISSAPOINTED.
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Replies (3)0
Replies (3)
Teljoy's replyOfficial
14 Apr 2023, 09:08Hello Monique, we understand your frustration and aplogise for the inconvenience. Our sales team will be in touch soonest!
Teljoy's reply14 Apr 2023, 09:08
Official
Hello Monique, we understand your frustration and aplogise for the inconvenience. Our sales team will be in touch soonest!
MJ
Monique J's updateReviewer Update
18 Apr 2023, 07:16And yet its been another week and still no feedback or attempt of contact from Teljoy side
MJ
Monique J's update18 Apr 2023, 07:16
Reviewer Update
And yet its been another week and still no feedback or attempt of contact from Teljoy side
Teljoy's replyOfficial
18 Apr 2023, 09:21Hello Monique, the agent will give the account holder a buzz soon
Teljoy's reply18 Apr 2023, 09:21
Official
Hello Monique, the agent will give the account holder a buzz soon