NC
Nicolaas C
1 reviews | Active since Dec 2024
11 Dec 2024, 09:51
Exceptionally poor service
Waiting since 8 November for something that I bought from teljoy. Everytime I have to phone them to followup on my delivery, they do not communicate to you. This is now a month later and still inly excuses. No results. You can't complain about the service because there is none. Will not recoment them to any body at this point. This is just discusting how they treat their client. Not happy at all. This was supposed to be my wifes aneversary gift.
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Teljoy's replyOfficial
11 Dec 2024, 10:18Hello Nicolaas
We sincerely apologize for the delay and the inconvenience caused by this experience. We understand how important this purchase is to you, especially as an anniversary gift. Your concerns are being taken seriously, and we are committed to resolving this matter promptly. A senior team member will reach out to you directly to provide an update and ensure this is addressed urgently. Thank you for your patience, and we deeply regret the frustration caused.
We sincerely apologize for the delay and the inconvenience caused by this experience. We understand how important this purchase is to you, especially as an anniversary gift. Your concerns are being taken seriously, and we are committed to resolving this matter promptly. A senior team member will reach out to you directly to provide an update and ensure this is addressed urgently. Thank you for your patience, and we deeply regret the frustration caused.
Teljoy's reply11 Dec 2024, 10:18
Official
Hello Nicolaas
We sincerely apologize for the delay and the inconvenience caused by this experience. We understand how important this purchase is to you, especially as an anniversary gift. Your concerns are being taken seriously, and we are committed to resolving this matter promptly. A senior team member will reach out to you directly to provide an update and ensure this is addressed urgently. Thank you for your patience, and we deeply regret the frustration caused.
We sincerely apologize for the delay and the inconvenience caused by this experience. We understand how important this purchase is to you, especially as an anniversary gift. Your concerns are being taken seriously, and we are committed to resolving this matter promptly. A senior team member will reach out to you directly to provide an update and ensure this is addressed urgently. Thank you for your patience, and we deeply regret the frustration caused.