1 reviews | Active since Dec 2014
EMPTY PROMISES - DO NOT REALLY REPLACE AS THEY SAY
It’s been more than a month now that I am waiting for a replacement of microwave, every time they say they will contact me back etc, but nothing, if been calling then 4 times a day and still no feedback, email them every day, still no feedback. They said they will replace microwave and now I’m struggling without one with kids in the house because they can’t get stock. They must make a plan or replace with similar one, but guess the answer, they will get back to me asap. For a month now I’m struggling and can’t make my child’s food warm if I do the microwave makes sparks and is a safety and fire hazard. I will keep Teljoy liable if anything happens. And let me guess the answer her is as well, we will find out and get back to you, and I`m tired of waiting for the microwave. Why do I have to pay for something that I don’t have or can’t use. And I will not upgrade and restart my contract again as I will loose 2 years of old contact, I’m tired of waiting!!!!
We sincerely apologize for the inconvenience and frustration you have experienced regarding the replacement of your microwave. We understand how challenging this situation has been, especially with young children at home. Please be assured that we are prioritizing this matter and will work to resolve it as quickly as possible. We will provide you with an update by the end of the day regarding the availability of a replacement or a similar unit. Your patience is greatly appreciated, and we are committed to ensuring a satisfactory resolution for you.
We sincerely apologize for the inconvenience and frustration you have experienced regarding the replacement of your microwave. We understand how challenging this situation has been, especially with young children at home. Please be assured that we are prioritizing this matter and will work to resolve it as quickly as possible. We will provide you with an update by the end of the day regarding the availability of a replacement or a similar unit. Your patience is greatly appreciated, and we are committed to ensuring a satisfactory resolution for you.
We apologize sincerely for the lack of communication and the frustration this has caused. We understand how disappointing this situation is and are committed to resolving it as quickly as possible. Our team is actively working on your case, and we will provide you with a concrete update today. Your feedback is important to us, and we will make sure to improve our communication going forward. Thank you for your patience.
We apologize sincerely for the lack of communication and the frustration this has caused. We understand how disappointing this situation is and are committed to resolving it as quickly as possible. Our team is actively working on your case, and we will provide you with a concrete update today. Your feedback is important to us, and we will make sure to improve our communication going forward. Thank you for your patience.