DI
Daiyaan I

1 reviews | Active since Jan 2024

19 Jan 2024, 09:06

Empty promises

If I could do no stars I would , I'm so disgusted with this service listed me on the FPS July then stating if I return the device the listing will be removed in August I have WhatsApp messages from them to prove it it's January and the listing is still on and not removed after returning the device in July already now I have been trying to call them for a week to get a manager each time they take my details and telle the manager is on a call each day for the past week I have called them at least twice now they tell me I must sign an aod and make a payment for it to be removed , im so ****ed i cant open a bank account for work because i am blocked by the fps its friday and its pay day without no bank account abd the company i work for doesn't with cash 😭 😞 I'm so disgusted with all the hassle I have with this company even when I'm not using them anymore I won't recommend this company to anyone who ever reads this stay away

0
Replies (3)
Teljoy
Teljoy's reply19 Jan 2024, 10:12
Official
Good day, 

Your concern has been escalated for thorough investigation, and we assure you that we will investigate and revert back to you as soon as possible with feedback on the status of your listing and the necessary resolution steps.
DI
Daiyaan I's update19 Jan 2024, 12:43
Reviewer Update
I ha e been waiting for manager to call me back as I called this morning again I'm still.waiting for her to call me back this is ridiculous
Teljoy
Teljoy's reply19 Jan 2024, 14:02
Official
Good day, 

Our Accounts Manager has confirmed resolution on the matter discussed. They have informed us that they've contacted you and the issue has been successfully resolved.

Thank you for your patience and understanding.