****ed for receiving Unprofessional and Pathetic Service.

As first time users of Teljoy, we have experienced the worst ever. We opted for a 70'' TV which we cannot use. When the TV was delivered the delivery driver told my husband that he cannot wait to see whether the TV is working as he has other drop offs that he needs to attend to.

When the TV was removed from the box, the TV was damaged and immediately we contacted Teljoy for assistance. Literally every day for exactly 1 month we have either contacted Teljoy or sent communication via email, however no assistance as yet, only excuses. Teljoy consultants made the assumption and conclusion that it is customer negligence. We have request proof on the technicians conclusions as the TV was not assessed before the assumption was made that the TV was damaged in our care.

To date no call from Teljoy's technical support team, when we call no answer or we get placed on hold for very long periods. It is not fair that we should be paying for services whereby we cannot be assisted when an issue arises, however the company is very quick to deduct the premiums from our account.

Pathetic services overall and a ****ed off client which was referred by a friend to use Teljoy.