PP
Petronella P

1 reviews | Active since Apr 2018

20 Jun 2022, 13:57

Easy fix disappointed

I have a easy fix plan with teljoy. Each month teljoy is doing a deduction from my account, but now it's 2 weeks that I am struggling to get an update on fixing the stove. I have been phoning every day just to get the same answer that the quote needs approval. How long will it take to approve. Being a loyal customer with teljoy I am very disappointed

0
Replies (3)
Teljoy
Teljoy's reply20 Jun 2022, 14:17
Official
Hello Petronella, we thank you for the feedback and apologize for the frustration caused. We are investigating this for you and will get back to you with feedback soon.

Best regards,

PP
Petronella P's update22 Jun 2022, 13:37
Reviewer Update
Thanks for your quick response to my inquiry. The repairs was done today
Teljoy
Teljoy's reply22 Jun 2022, 13:59
Official
I am so glad that I could be of help when you need us the most.

Best regards,