SO
Stephen O

1 reviews | Active since Mar 2021

09 Apr 2025, 20:55

Dont rent to own from Teljoy

I am fedup with the service received from Teljoy. Because of their incompetence and inability to resolve my account issue, i am now listed as a bad payer on the credit bureau. People should be very carefull when doing business with them. I am NOT in arrears on my account. As i explained endlessly, the only payment i did not make was when i received the damaged tv set. Teljoy said they would correct the account, but instead listed my name. Is that fair? How fo you get an arrears amount of R 1370?? My latest statement shows no amount in arrears. Please come and collect your tv and sound bar. As i no longer wish to have your account. Teljoy is unprofessional and cannot do their work. This is the last time iam giving them time to resolve the issue.

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Replies (1)
Teljoy
Teljoy's reply10 Apr 2025, 08:40
Official
Hello Stephen

 Thank you for bringing your concerns to our attention. We sincerely regret the frustration and inconvenience you've experienced, and we appreciate the opportunity to respond and resolve this matter swiftly. 

 Please be assured that we are urgently escalating your matter to the relevant department for investigation. A consultant will reach out to you directly