Don't purchase easy fix from Teljoy, Service is Pathetic

We have an easy fix policy with Teljoy, one of our Tv's became faulty, screen went black and had no sound. Logged the faulty appliance with Teljoy, agent collected tv on his own pace and did not stick with original arrangements. TV was with agent for 3 weeks, he delivered the tv, still broken with a sticky oily substance on the screen. send the tv back with the agent immediately as it has not been repaired. After they advised me I would receive my tv back the following week Monday. As he is waiting on parts. Monday I phoned Teljoy to ask them what time I will receive the TV, I was told by the Teljoy technical department that they are awaiting quote on parts for approval. Tuesday no tv, Wednesday I was advised the agent will deliver my tv back to me as it has been deemed uneconomical to repair. Got the still broken tv back from the Thursday afternoon. Informed Teljoy the Friday morning the tv had been delivered, they gave me a payout of R111.78 for the unit. Dont know how I am suppose to purchase a new tv for that amount. Did our own Fault finding on tv the tv, the motherboard needs to be replaced as the HDMI ports is not working, so the screen goes dark when an HDMI cable is plugged in. The agent they appointed advised us after numerous emails to teljoy that the back light of the unit needs to be replaced. As per various emails with Marcel from Teljoy the agent already replaced 3 parts on the tv, which I am waiting to hear what has been replaced. Their service is poor, their agents appointed is absolutly incompotent. Truly would not recommend using them ever.