IJ
Inneke J
1 reviews | Active since Aug 2025
07 Apr 2026, 15:08
DO NOT TAKE ANYTHING OR ANY TYPE OF ACCOUNT WITH THEM
Not even 1 star - They delivered the product to my house on the pavement in the front yard and not on the scheduled delivery date - then they expect you to pay the prorata for them delivering the product earlier than the original delivery date- with that my monthly premium is more than i signed my contract for.... I would not recommend this company to anyone as they can not be trusted, they are dishonest..... DO not take any contract with them as the contract you sign does not apply for your monthly instalment THEY CHARGE MORE than you agree on.
And its been almost a week since they responded to me and they have not assisted me as yet in any way
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Teljoy's replyOfficial
07 Apr 2026, 15:27Thank you for bringing this matter to our attention. We sincerely apologize for the experience you’ve had, as this does not reflect the level of service we aim to provide. We also apologize for the delay in responding to your previous query. This is not the level of support we strive for, and we regret any inconvenience caused by the lack of communication. please note that the senior manager will contact you and assist you
Teljoy's reply07 Apr 2026, 15:27
Official
Thank you for bringing this matter to our attention. We sincerely apologize for the experience you’ve had, as this does not reflect the level of service we aim to provide. We also apologize for the delay in responding to your previous query. This is not the level of support we strive for, and we regret any inconvenience caused by the lack of communication. please note that the senior manager will contact you and assist you