IJ
Inneke J
1 reviews | Active since Aug 2025
02 Apr 2026, 09:47
DO NOT TAKE ANY CONTRACT WITH TELLJOY
Not even 1 star - They delivered the product to my house on the pavement in the front yard and not on the scheduled delivery date - then they expect you to pay the prorata for them delivering the product earlier than the original delivery date- with that my monthly premium is more than i signed my contract for.... I would not recommend this company to anyone as they can not be trusted, they are dishonest..... DO not take any contract with them as the contract you sign does not apply for your monthly instalment THEY CHARGE MORE than you agree on.
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Teljoy's replyOfficial
02 Apr 2026, 09:56Hello Inneke
We sincerely apologize for the experience you’ve had and the frustration this has caused. This is certainly not the level of service we strive to provide.
We are especially concerned about your comments regarding the delivery and the condition in which the product was left, as well as the confusion around the pro rata charges and monthly instalment.
Please allow us the opportunity to investigate this matter thoroughly and provide clarity on your account. We will urgently look into this and work towards resolving your concerns.
Thank you for bringing this to our attention.
We sincerely apologize for the experience you’ve had and the frustration this has caused. This is certainly not the level of service we strive to provide.
We are especially concerned about your comments regarding the delivery and the condition in which the product was left, as well as the confusion around the pro rata charges and monthly instalment.
Please allow us the opportunity to investigate this matter thoroughly and provide clarity on your account. We will urgently look into this and work towards resolving your concerns.
Thank you for bringing this to our attention.
Teljoy's reply02 Apr 2026, 09:56
Official
Hello Inneke
We sincerely apologize for the experience you’ve had and the frustration this has caused. This is certainly not the level of service we strive to provide.
We are especially concerned about your comments regarding the delivery and the condition in which the product was left, as well as the confusion around the pro rata charges and monthly instalment.
Please allow us the opportunity to investigate this matter thoroughly and provide clarity on your account. We will urgently look into this and work towards resolving your concerns.
Thank you for bringing this to our attention.
We sincerely apologize for the experience you’ve had and the frustration this has caused. This is certainly not the level of service we strive to provide.
We are especially concerned about your comments regarding the delivery and the condition in which the product was left, as well as the confusion around the pro rata charges and monthly instalment.
Please allow us the opportunity to investigate this matter thoroughly and provide clarity on your account. We will urgently look into this and work towards resolving your concerns.
Thank you for bringing this to our attention.