DNA Air Fryer
I refer to my email dated 24th July to which I have had no reply and advise that I would like to return this product. The product is faulty/inferior and we have experienced the following.
The basket window mists up so you cannot see what you are cooking. The paint is coming off the inside of the basket. The product is of inferior make and quality and I would like you to collect it by appointment at your earliest convenience. It has been used once.
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Teljoy's replyOfficial
29 Jul 2024, 08:06Good day Felicity,
We have noted your concerns about the faulty and inferior quality of the item. Please be assured that we have escalated with the technical team to contact you and arrange for the product to be collected at your earliest convenience. Our team will coordinate accordingly to ensure a smooth process.
We have noted your concerns about the faulty and inferior quality of the item. Please be assured that we have escalated with the technical team to contact you and arrange for the product to be collected at your earliest convenience. Our team will coordinate accordingly to ensure a smooth process.
Teljoy's reply29 Jul 2024, 08:06
Official
Good day Felicity,
We have noted your concerns about the faulty and inferior quality of the item. Please be assured that we have escalated with the technical team to contact you and arrange for the product to be collected at your earliest convenience. Our team will coordinate accordingly to ensure a smooth process.
We have noted your concerns about the faulty and inferior quality of the item. Please be assured that we have escalated with the technical team to contact you and arrange for the product to be collected at your earliest convenience. Our team will coordinate accordingly to ensure a smooth process.