DM
David M
1 reviews | Active since Apr 2022
31 Jan 2024, 13:42
dmaged tv
i received a hisense 50" tv yesterday. once i had opened the box, attache3d the legs and switched it on, half of the screen was blank. i took pics and mailed Teljoy only to have them call me back saying that on one of the pics they see a thumb mark and that i mishandled the tv. this is abosolutely ridiculous and am now waiting for someone with authority to call me back. i am also goping to cancel my contract.
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Teljoy's replyOfficial
31 Jan 2024, 14:11Good day
We apologize to hear about the frustration you're experiencing with your new Hisense TV and the response from Teljoy. It's understandable that you would be upset about the situation.
We've escalated your matter to our Technical Team for a thorough investigation regarding this matter.
Your patience is appreciated, and we are committed to addressing this promptly.
We apologize to hear about the frustration you're experiencing with your new Hisense TV and the response from Teljoy. It's understandable that you would be upset about the situation.
We've escalated your matter to our Technical Team for a thorough investigation regarding this matter.
Your patience is appreciated, and we are committed to addressing this promptly.
Best regards,
Teljoy's reply31 Jan 2024, 14:11
Official
Good day
We apologize to hear about the frustration you're experiencing with your new Hisense TV and the response from Teljoy. It's understandable that you would be upset about the situation.
We've escalated your matter to our Technical Team for a thorough investigation regarding this matter.
Your patience is appreciated, and we are committed to addressing this promptly.
We apologize to hear about the frustration you're experiencing with your new Hisense TV and the response from Teljoy. It's understandable that you would be upset about the situation.
We've escalated your matter to our Technical Team for a thorough investigation regarding this matter.
Your patience is appreciated, and we are committed to addressing this promptly.
Best regards,