ML
Marisa L
1 reviews | Active since Aug 2025
17 Aug 2025, 17:38
Dissapointed client
I am a very disappointed client its has been month and i am still sitting with a broke.n washing machine which they are unable to fix. They promised to replace it, but i am still waiting . I pay my insurance every month. Very bad service from teljoy.
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Teljoy's replyOfficial
18 Aug 2025, 08:15We truly understand your frustration, and we’re very sorry for the ongoing inconvenience you’ve experienced with your washing machine. This is not the level of service we aim to provide — especially when you've been paying your insurance consistently. We have escalated this matter to our technical manager urgently to ensure the replacement is prioritized and you receive proper feedback from our team.
Teljoy's reply18 Aug 2025, 08:15
Official
We truly understand your frustration, and we’re very sorry for the ongoing inconvenience you’ve experienced with your washing machine. This is not the level of service we aim to provide — especially when you've been paying your insurance consistently. We have escalated this matter to our technical manager urgently to ensure the replacement is prioritized and you receive proper feedback from our team.