MM
Moleboheng M
1 reviews | Active since Jan 2020
11 Jul 2025, 14:31
disrespectful agent
currently assisted by a guy at your collections department I've never experience so much disrespect, that time I'm the one who called in so I can be assisted, the guy spoke to me like I am his friend owing him money or something, the worse part he was talking over me, what happened to ubuntu and customer service please teach your agents manners and respect so disappointed ..
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Teljoy's replyOfficial
11 Jul 2025, 14:41Hello Moleboheng
We’re truly sorry to hear about your recent experience with our Collections Department. Please accept our sincere apologies for the way you were treated — this is not the standard of service we aim to provide.At Teljoy, we believe in treating every customer with respect, dignity, and professionalism. Your feedback is deeply concerning and will be escalated to the relevant management team for immediate attention and corrective action.
We appreciate you bringing this to our attention and once again, we apologize for the disappointment caused.
We’re truly sorry to hear about your recent experience with our Collections Department. Please accept our sincere apologies for the way you were treated — this is not the standard of service we aim to provide.At Teljoy, we believe in treating every customer with respect, dignity, and professionalism. Your feedback is deeply concerning and will be escalated to the relevant management team for immediate attention and corrective action.
We appreciate you bringing this to our attention and once again, we apologize for the disappointment caused.
Teljoy's reply11 Jul 2025, 14:41
Official
Hello Moleboheng
We’re truly sorry to hear about your recent experience with our Collections Department. Please accept our sincere apologies for the way you were treated — this is not the standard of service we aim to provide.At Teljoy, we believe in treating every customer with respect, dignity, and professionalism. Your feedback is deeply concerning and will be escalated to the relevant management team for immediate attention and corrective action.
We appreciate you bringing this to our attention and once again, we apologize for the disappointment caused.
We’re truly sorry to hear about your recent experience with our Collections Department. Please accept our sincere apologies for the way you were treated — this is not the standard of service we aim to provide.At Teljoy, we believe in treating every customer with respect, dignity, and professionalism. Your feedback is deeply concerning and will be escalated to the relevant management team for immediate attention and corrective action.
We appreciate you bringing this to our attention and once again, we apologize for the disappointment caused.