MK
Mel K
1 reviews | Active since Sept 2019
07 Jan 2022, 09:16
Disgusted on service and outcome
I am very dissatisfied with the service on teljoy behalf, Teljoy stated Defy would come out this Friday to fix our defy fridge, still nobody has called on what time today to sort this matter out, very unprofessional and no matter if I have to plan my day regarding work it's a serious problem.
Helpful (0)
Replies (5)0
Replies (5)
Teljoy's replyOfficial
07 Jan 2022, 09:43Good day Mel K
We are sorry to hear about the lack of communication. We have escalated to our technical team to get in touch with Defy and they will contact you and confirm the time.
Regards
The Teljoy Team
We are sorry to hear about the lack of communication. We have escalated to our technical team to get in touch with Defy and they will contact you and confirm the time.
Regards
The Teljoy Team
Teljoy's reply07 Jan 2022, 09:43
Official
Good day Mel K
We are sorry to hear about the lack of communication. We have escalated to our technical team to get in touch with Defy and they will contact you and confirm the time.
Regards
The Teljoy Team
We are sorry to hear about the lack of communication. We have escalated to our technical team to get in touch with Defy and they will contact you and confirm the time.
Regards
The Teljoy Team
MK
Mel K's updateReviewer Update
07 Jan 2022, 10:11I hear this response all the time, but nothing happens further. If this matter is not resolved then rather replace the fridge because the food is going off.
MK
Mel K's update07 Jan 2022, 10:11
Reviewer Update
I hear this response all the time, but nothing happens further. If this matter is not resolved then rather replace the fridge because the food is going off.
Teljoy's replyOfficial
07 Jan 2022, 10:37Our technical team has contacted you.
Teljoy's reply07 Jan 2022, 10:37
Official
Our technical team has contacted you.
MK
Mel K's updateReviewer Update
07 Jan 2022, 10:53Nobody has contacted me ???? Why
MK
Mel K's update07 Jan 2022, 10:53
Reviewer Update
Nobody has contacted me ???? Why
Teljoy's replyOfficial
07 Jan 2022, 12:57Our technical team did make contact.
Teljoy's reply07 Jan 2022, 12:57
Official
Our technical team did make contact.