Disgusted - being called a thieve

Please note that your account with Teljoy is now severely overdue and we have not be able to get in touch with you. As a result we have no choice but to blacklist you with the South African ***** Services. In addition, our attorneys will also be in contact with you to start the recovery process and open a ******** case of theft against you. Please see attached mandate so that we can debit the full amount and to stop the above.

This is the email received today from Portia Ntshotsho

I have responded as follows: Firstly I would like to know which means you have been using to contact me. Is it telephonically or via email. Secondly which contact number are you using. Again what exactly did I ***** from you. Is not being able to pay theft? If you list me with the South African ***** Services I will be sure to take this up with my lawyer as I have not ****** anything from you. If this is how you guys treat your customers who are experiencing problems, calling them ******* than I certainly don’t want to be your customer. I will pay what I owe you and you can come and fetch your TV which you so politely say I have ******. NB: WHAT ATTACHED ARE YOU REFFERING TO. All I received back from Portia is an email asking for my contact details to which I responded and another e-mail from her telling me that its a month to month product.

Teljoy we have had this conversation before, yes I owe you money. I do not dispute that. What I want to know is what have I ******. Have you collected your TV from my house and found I moved or the TV is not there? You say you have tried to get hold off me. When? I gave you my contact number 09/07/2018.

I don't take lightly to you basically calling me a thieve. I hope that you are able to proof beyond doubt that I have ****** from you. I never knew that not being able to pay an account on time is seen as theft.