MB
Marlisa B
1 reviews | Active since Mar 2011
11 Feb 2026, 18:13
Disappointed
Very disappointed with your service.almosr 2 weeks to answer an email and online query. Still no response to my follow up questions. Called today to ask for an early ownership quote and what you quoted me would buy brand new units of better brands. Would you rather lose my business completely or are you open to discuss it. Must I chase you or will you actually call your paying customer? Just wondering.
Helpful (0)
Replies (1)0
Replies (1)
Teljoy's replyOfficial
12 Feb 2026, 07:55We’re truly sorry to hear about your experience and the frustration caused by the delayed responses and the concerns around your early ownership quote.
Regarding the early ownership quote, we appreciate you raising your concerns. These quotes are calculated based on your agreement terms, but that doesn’t mean we’re unwilling to review and discuss the options with you. Your business is important to us, and we would much rather have a constructive conversation than lose you as a customer. We will take responsibility to follow up properly from here
Regarding the early ownership quote, we appreciate you raising your concerns. These quotes are calculated based on your agreement terms, but that doesn’t mean we’re unwilling to review and discuss the options with you. Your business is important to us, and we would much rather have a constructive conversation than lose you as a customer. We will take responsibility to follow up properly from here
Teljoy's reply12 Feb 2026, 07:55
Official
We’re truly sorry to hear about your experience and the frustration caused by the delayed responses and the concerns around your early ownership quote.
Regarding the early ownership quote, we appreciate you raising your concerns. These quotes are calculated based on your agreement terms, but that doesn’t mean we’re unwilling to review and discuss the options with you. Your business is important to us, and we would much rather have a constructive conversation than lose you as a customer. We will take responsibility to follow up properly from here
Regarding the early ownership quote, we appreciate you raising your concerns. These quotes are calculated based on your agreement terms, but that doesn’t mean we’re unwilling to review and discuss the options with you. Your business is important to us, and we would much rather have a constructive conversation than lose you as a customer. We will take responsibility to follow up properly from here