Defective Products, Terrible Service.

What a brilliant business model. Acquire shop-worn or defective products on the cheap and rent them at an extraordinary premium to people who can't afford to buy appliances for cash. After finally getting our DEFY fridge delivered, it has stopped working. Was told a technician would contact us in 2-3 working days. In the meantime thousands of rands of frozen food will spoil. This entire experience has been a joke. The fridge light was defective from day one and now the whole thing has packed up (except the light which comes on intermittently).