Debiting Account After contact has been completed
<p>Hello</p> <p>Tejoy have debited me after my contract was honored and finished<br />I then get told they send out a email saying that it becomes mantaience - if clients do not responde to email then it happens automatically,. legally i have to agree to the maintanence contract. so this is a bit of theft. email is not a garenteed service. but same time i need to agree to deductions<br /><br /></p>
Hello chad-anthony-kotze
Thank you for contacting Teljoy and for the details provided,your query has been escalated to management.
Thank you
Kind Regards
Wendy
Hello chad-anthony-kotze
Thank you for contacting Teljoy and for the details provided,your query has been escalated to management.
Thank you
Kind Regards
Wendy
Thank you - im still waiting for my refund form to be sent?
Thank you - im still waiting for my refund form to be sent?
Hello chad-anthony-kotze
This has been relayed through to the customer care department to forward through the necessary document to assist with the refund.
Kind Regards
Wendy
Hello chad-anthony-kotze
This has been relayed through to the customer care department to forward through the necessary document to assist with the refund.
Kind Regards
Wendy
Hello
i sent the forms back yeserday and no refund has been done or confirmation
Hello
i sent the forms back yeserday and no refund has been done or confirmation
Hello chad-anthony-kotze
Thank you for your response, I do believe that you have been in contact with our customer care agent who has assisted in this regard,kindly note that the turn around time on refunds are 3-4 days,however we have noted this as an urgent request.
Thank you for your understanding
Kind Regards
Wendy
Hello chad-anthony-kotze
Thank you for your response, I do believe that you have been in contact with our customer care agent who has assisted in this regard,kindly note that the turn around time on refunds are 3-4 days,however we have noted this as an urgent request.
Thank you for your understanding
Kind Regards
Wendy
Thank you they did contact me, but i please need a manager to explain why they debit clients with out agreeing to anything? been told a email is sent and if not replies to its autimatically done
ive enjoyed my service with teljoy and i have spent enough money with your company over the years. but this is not right what has happened
Thank you they did contact me, but i please need a manager to explain why they debit clients with out agreeing to anything? been told a email is sent and if not replies to its autimatically done
ive enjoyed my service with teljoy and i have spent enough money with your company over the years. but this is not right what has happened
Hello chad-anthony-kotze
Thank you for your response,we certainly do appreciate your loyalty over the years and this has been referred through to management as requested to contact you.
Thanking you
Kind Regards
Teljoy Team
Hello chad-anthony-kotze
Thank you for your response,we certainly do appreciate your loyalty over the years and this has been referred through to management as requested to contact you.
Thanking you
Kind Regards
Teljoy Team