MV
Michelle V

1 reviews | Active since Jul 2015

01 Jul 2015, 12:36

Customer Service Non-Existent

I app**** to open a Teljoy account, meeting all the requirments ect. Feedback was promised within a day, 3 days later again I had to call after them, just to hear it was denied due to salary. My salary exceeds what is required and when I asked why, it was just said they don't know. <br> <br> Second problem, when I sent in my application 2 phone numbers were asked as reference, which I gave, only to hear from these people that Teljoy was using it for marketing purposed, before they even bothered letting me know that my account was declined, Teljoy just lost, what would've been a loyal customer, NOT impressed

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Replies (1)
Teljoy
Teljoy's reply21 Aug 2015, 11:41
Official
Hello shelley1980,

My apologies,

Thank you for your feedback, however we do operate on a criteria/requirements. You welcome to apply at a later stage to see if we are able to assist.

Thank you.

Kind Regards

Wendy