MM
Mamziey M
1 reviews | Active since Sept 2016
22 Nov 2019, 09:09
CREDIT RECORD DRAMA
I have been a happy customer at Teljoy for the past two years until I found out that they had listed me as "in arrears for five months" when my husband & I were applying for a new place. My account is up to date & the lady I spoke to, "supervisor" blatantly told me that she didn't know what I wanted to hear when she is telling me she doesn't know why that is the case because on their side, I am up to date. Debit order goes off every month.
She is so darn rude! How to you mess up my name and later tell me you don't know what I want to hear when I don't even owe you?
Just check your credit records constantly peeps, you don't want to be alarmed for things you know nothing of!
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Replies (1)Teljoy's replyOfficial
22 Nov 2019, 09:41Good day Mamziey,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and the team will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and the team will be in contact with you.
Regards,
The Teljoy Team
Teljoy's reply22 Nov 2019, 09:41
Official
Good day Mamziey,
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and the team will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the manager and the team will be in contact with you.
Regards,
The Teljoy Team
