CP
Charlene P
1 reviews | Active since May 2022
02 Apr 2024, 09:35
Communication is key
I can't remove my last review, so I'm making a new one. The reason I'm uping with a extra two stars is for the people coming back to me and for the delivery of the other two items we ordered. I feel if the staff just came back to me with answers I wouldn't have gone to Hello Peter and only then getting proper answers. Maybe some training should be done. Proper communication is key and a lot can be avoided with proper communication. Thank you to everyone that has been on on the ball with communicating with us
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Teljoy's replyOfficial
02 Apr 2024, 10:07Good day Charlene
Thank you for your valuable feedback and for taking the time to communicate your concerns. We truly appreciate your honesty and are committed to improving our services based on your input.
We understand that effective communication is crucial in ensuring a positive customer experience, and we apologize for any inconvenience caused by the lack of timely responses.
Moving forward, we will strive to be more proactive in addressing any inquiries or concerns you may have and ensure that you receive prompt and accurate responses.
Thank you for your valuable feedback and for taking the time to communicate your concerns. We truly appreciate your honesty and are committed to improving our services based on your input.
We understand that effective communication is crucial in ensuring a positive customer experience, and we apologize for any inconvenience caused by the lack of timely responses.
Moving forward, we will strive to be more proactive in addressing any inquiries or concerns you may have and ensure that you receive prompt and accurate responses.
Teljoy's reply02 Apr 2024, 10:07
Official
Good day Charlene
Thank you for your valuable feedback and for taking the time to communicate your concerns. We truly appreciate your honesty and are committed to improving our services based on your input.
We understand that effective communication is crucial in ensuring a positive customer experience, and we apologize for any inconvenience caused by the lack of timely responses.
Moving forward, we will strive to be more proactive in addressing any inquiries or concerns you may have and ensure that you receive prompt and accurate responses.
Thank you for your valuable feedback and for taking the time to communicate your concerns. We truly appreciate your honesty and are committed to improving our services based on your input.
We understand that effective communication is crucial in ensuring a positive customer experience, and we apologize for any inconvenience caused by the lack of timely responses.
Moving forward, we will strive to be more proactive in addressing any inquiries or concerns you may have and ensure that you receive prompt and accurate responses.