MW
Marlize W

1 reviews | Active since Oct 2017

17 Oct 2017, 11:29

Client of 17 years

Being a loyal client of Teljoy for more than 17 years. How disappointing is the service I have received from Teljoy this morning. Adding 2 additions to my account and informing me that they cannot allow it as there is a cap on the account.

Yes there was times the account was in arrears but was always brought it up to date with In a decent time frame. At a stage the account was more that R3 200.00 a month and now standing on R1446. Keeping in mind that R960.00 of this total is being paid by 3rd parties who I have assisted in obtaining them these products.

THis is an insult to a loyal customer. Maybe time to stop business with Teljoy. Im sure other retail shops will not treat us this way

0
Replies (1)
Teljoy
Teljoy's reply18 Oct 2017, 15:09
Official

Good day Marlize,

Thank you for raising your complaint.

We will be in contact with you

Kind Regards,

The Teljoy Team