AP
Alecia P

1 reviews | Active since Jan 2025

10 Apr 2026, 14:30

Cheap materials,Beds.Teljoy

Last year December 2025 my husband purchased a Queen size bed from Teljoy..From the get go I told him something is not right with the bed and I've been meaning to check it out.Ive just discovered that the mattress is made out of cheap material ,not even a mattress. ITS JUST FOAM And Wire..We are still paying it .We will definitely take this matter further. I don't want to speak about the Base...The base is made of cheap planks

0
Replies (2)
Teljoy
Teljoy's reply10 Apr 2026, 14:34
Official
Hi there — thank you for bringing this to our attention, and we’re really sorry to hear about your experience.At Teljoy, we take concerns about product quality very seriously. What you’ve described is not the standard we aim to deliver, and we understand how frustrating this must be, especially while you’re still paying for the item.We’d really appreciate the opportunity to investigate this properly and assist you, Our  senior manager will  review this urgently and work towards a suitable resolution. 

Best regards,

Teljoy
Teljoy's reply10 Apr 2026, 16:08
Official
Hello Alecia

Please note that our sales team will contact you to assist with an upgrade


Best regards,