AP
Alecia P
1 reviews | Active since Jan 2025
10 Apr 2026, 14:30
Cheap materials,Beds.Teljoy
Last year December 2025 my husband purchased a Queen size bed from Teljoy..From the get go I told him something is not right with the bed and I've been meaning to check it out.Ive just discovered that the mattress is made out of cheap material ,not even a mattress. ITS JUST FOAM And Wire..We are still paying it .We will definitely take this matter further. I don't want to speak about the Base...The base is made of cheap planks
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Replies (2)0
Replies (2)Teljoy's replyOfficial
10 Apr 2026, 14:34Hi there — thank you for bringing this to our attention, and we’re really sorry to hear about your experience.At Teljoy, we take concerns about product quality very seriously. What you’ve described is not the standard we aim to deliver, and we understand how frustrating this must be, especially while you’re still paying for the item.We’d really appreciate the opportunity to investigate this properly and assist you, Our senior manager will review this urgently and work towards a suitable resolution.
Best regards,
Teljoy's reply10 Apr 2026, 14:34
Official
Hi there — thank you for bringing this to our attention, and we’re really sorry to hear about your experience.At Teljoy, we take concerns about product quality very seriously. What you’ve described is not the standard we aim to deliver, and we understand how frustrating this must be, especially while you’re still paying for the item.We’d really appreciate the opportunity to investigate this properly and assist you, Our senior manager will review this urgently and work towards a suitable resolution.
Best regards,
Teljoy's replyOfficial
10 Apr 2026, 16:08Hello Alecia
Please note that our sales team will contact you to assist with an upgrade
Please note that our sales team will contact you to assist with an upgrade
Best regards,
Teljoy's reply10 Apr 2026, 16:08
Official
Hello Alecia
Please note that our sales team will contact you to assist with an upgrade
Please note that our sales team will contact you to assist with an upgrade
Best regards,
