JB
Joey B
1 reviews | Active since Sept 2018
09 Mar 2019, 10:05
Buys family
My faulty Defy washing machine door was reported a few weeks ago. The part was ordered and I was told it will be replaced within a week. After no feedback I insisted to have a loan appliance in the meantime. When I phone the call centre the telephone rings non stop and when the call finally goes through. The call is cut. Come on Teljoy.!!!! Upgrade your customer service
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Teljoy's replyOfficial
11 Mar 2019, 08:04Good day Joey,
We sincerely apologise for the inconvenience caused.
We have escalated this to the team leader and she will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the team leader and she will be in contact with you.
Regards,
The Teljoy Team
Teljoy's reply11 Mar 2019, 08:04
Official
Good day Joey,
We sincerely apologise for the inconvenience caused.
We have escalated this to the team leader and she will be in contact with you.
Regards,
The Teljoy Team
We sincerely apologise for the inconvenience caused.
We have escalated this to the team leader and she will be in contact with you.
Regards,
The Teljoy Team