KM
Kurt M

1 reviews | Active since Jun 2021

08 Jun 2026, 09:58

Bunch of idiots

Let me basically put it straight If teljoy wants to continue to have my business they'd better find a better solution to dealing with things.

Even after my wife sent them an email giving me authorisation to deal with the account because I'm the one who deals with the payments and accounts they have the nerve to refuse her email. This is a joke and your solutions are BS! So now that I own my appliance if there are any monies outstanding which I know there aren't you can take it and shove it because if.tou can't deal with me them that's your problem when my account is done in September you can forget about any further business from me that's for sure and I will most definitely not refer you nor will I advise any own to do business with you

0
Replies (2)
KM
Kurt M's update08 Jun 2026, 10:02
Reviewer Update
I would like the clown of a manager or Director to reply or make contact so I can comment on the circus he has running
Teljoy
Teljoy's reply08 Jun 2026, 10:13
Official
Hello Kurt 

We are sorry to hear how frustrated you are and appreciate you taking the time to share your concerns.

Please note that for security and privacy reasons, we are required to follow strict account verification procedures and can only discuss account-specific information with the account holder or where the required authorization has been correctly processed.

We understand that this situation has left you feeling disappointed, particularly given your long-standing relationship with Teljoy. Your feedback regarding the handling of the authorization request and your overall experience has been noted and will be shared with the relevant management team for review.

We value all customer feedback and thank you for bringing your concerns to our attention. The account holder will be contacted.