MS
Melissa S
1 reviews | Active since Jul 2021
29 Nov 2023, 11:49
Black Friday deals
BLACK FRIDAY! We are extremely disappointed in the service and the lies from Teljoy. After applying SUCCESSFULLY for one of their black Friday deals, which was the air fryer, we as the customer have to follow up and find out when will we be receiving it, just to get told the following: 1. You did not qualify for the purchase (WHICH WAS A LIE, because straight after that she said) 2. Oh we are out of stock and your application was processed late.
EXCUSE ME - So because you (TELJOY) process the applications late it is the customers fault ??hmm... I am rather disappointed in them. It was a great deal to snatch up, but the way they treat their customers are disappointing.
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Replies (4)0
Replies (4)
Teljoy's replyOfficial
29 Nov 2023, 13:09Hello Melissa, We understand your frustration and sincerely apologize for the inconvenience caused. We will look into the matter with our sales team and then revert back to you swiftly.
Teljoy's reply29 Nov 2023, 13:09
Official
Hello Melissa, We understand your frustration and sincerely apologize for the inconvenience caused. We will look into the matter with our sales team and then revert back to you swiftly.
Teljoy's replyOfficial
29 Nov 2023, 13:12Please inbox us your Teljoy customer number or ID privately so that we may be able to assist you.
Teljoy's reply29 Nov 2023, 13:12
Official
Please inbox us your Teljoy customer number or ID privately so that we may be able to assist you.
MS
Melissa S's updateReviewer Update
30 Nov 2023, 12:11Will send a private msg now, hopefully the assistance is better then your telecom team.
MS
Melissa S's update30 Nov 2023, 12:11
Reviewer Update
Will send a private msg now, hopefully the assistance is better then your telecom team.
Teljoy's replyOfficial
01 Dec 2023, 08:37We cannot retrieve any data on the system with the ID number provided.
Teljoy's reply01 Dec 2023, 08:37
Official
We cannot retrieve any data on the system with the ID number provided.