BE VERY CAREFUL - MASSIVE WASTE OF MONEY

Teljoy - you can report my reviews all you want & have them taken down but I will always be back to warn people about you! If I could give Teljoy less than 1 star I would. They are a terrible company with even worse customer service. They firstly "mismanaged" my funds making me pay an extra R823.83 even though I sent proof of payment to confirm all my payments were up to date. This was promptly ignored. This then negatively affected my credit score. They continually ignore my emails, it's a struggle to get through to someone competent on the phone. Dealt with Portia from collections and she’s as useless as you can imagine (which is what you’ll come to expect from Teljoy) and as Teljoy does, she ignores you once you’ve proved her wrong, I have no idea how she even has a job. Then their tumble dryer I’m renting broke & contacted them via phone call & was assured that a technician would be in touch in 3 days to check it out & either repair or replace it - THAT WAS 2 WEEKS AGO. I emailed them again, all of their available email addresses you’ll find online - accounts, collection, technical, etc. and once again completely ignored! Not only that but they have the gall to send out “Feedback emails” as a reply as if they even tried sorting out your problem to begin with. I got another tumble dryer from them and this one is ALSO faulty - that’s 2 out of 3 faulty appliances right off the bat. I want my R823 allocated correctly to my account - I will even resend you my proof of payment. I want my broken tumble dryer contract cancelled & if you don’t get in touch, I will not continue paying a single cent and you can come repossess your stuff. I don’t need you as much as you think & at this point, I don’t care if my credit score looks bad plus I have all forms of communication as reference should this need to be pursued legally. And feel free to go ahead and report my review again, have my review removed again, I have it all typed out and I will happily post this every single day to warn people about your **** of a company. Because you don’t know how to operate your brain, let me reiterate - I want my R823 allocated correctly to my account & I want the contract of the first broken tumble dryer cancelled effective immediately. I also want a technician out here to fix the second tumble dryer that doesn’t work properly. I make these payments manually every month and I am happy to stop paying you until you actually DO YOUR JOB.