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Andrea D

1 reviews | Active since Jul 2016

04 Jun 2019, 08:37

Bait Marketing = False Advertising

Teljoy uses bait marketing on Facebook to attract potential customers. Section 30 of the CPA prohibits bait marketing. In terms of section 30, a supplier must not advertise goods or services as being available at a specific price in a manner that will mislead or deceive consumers in relation to the actual availability of those goods. This morning I wanted to apply for a Hisense bundle as advertised on Facebook, but the Teljoy agent told me that unfortunately that special is not availble. Then it should not be advertised on Facebook! False advertising!

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Replies (3)
Teljoy
Teljoy's reply04 Jun 2019, 08:53
Official
Good day Andrea,

Please note that the bundle was valid only for May 2019 and not for June 2019.

Regards,
The Teljoy Team
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Andrea D's update04 Jun 2019, 08:56
Reviewer Update
Then it should have been removed and not remained advertised as available.
Teljoy
Teljoy's reply04 Jun 2019, 09:44
Official
Our adverts do specify for which month it is for and that specific one was for May.