CR
Cassandra R
1 reviews | Active since Jun 2021
30 Jul 2025, 12:30
Bad services
Bad service. Never respond you on email. Price going up every month
I will never ever support them again. When my contact is finished its final to them.
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Replies (1)
Teljoy's replyOfficial
30 Jul 2025, 12:49Hello Cassandra,
We’re sorry to hear about your experience and that your emails went unanswered — this is not the level of service we aim to provide, and we sincerely apologise.
Please note that our pricing does not increase every month. If you’ve noticed changes on your account, kindly share the specific months so we can investigate and assist accordingly. As per our Terms and Conditions (Section 4.3), Teljoy may increase the monthly rental by no more than 10% once within a 12-month period.
Our Customer Care Team Leader has also attempted to contact you, but your phone rang unanswered. Please let us know a convenient time for us to reach you so we can resolve this matter.
Thank you for your understanding.
We’re sorry to hear about your experience and that your emails went unanswered — this is not the level of service we aim to provide, and we sincerely apologise.
Please note that our pricing does not increase every month. If you’ve noticed changes on your account, kindly share the specific months so we can investigate and assist accordingly. As per our Terms and Conditions (Section 4.3), Teljoy may increase the monthly rental by no more than 10% once within a 12-month period.
Our Customer Care Team Leader has also attempted to contact you, but your phone rang unanswered. Please let us know a convenient time for us to reach you so we can resolve this matter.
Thank you for your understanding.
Teljoy's reply30 Jul 2025, 12:49
Official
Hello Cassandra,
We’re sorry to hear about your experience and that your emails went unanswered — this is not the level of service we aim to provide, and we sincerely apologise.
Please note that our pricing does not increase every month. If you’ve noticed changes on your account, kindly share the specific months so we can investigate and assist accordingly. As per our Terms and Conditions (Section 4.3), Teljoy may increase the monthly rental by no more than 10% once within a 12-month period.
Our Customer Care Team Leader has also attempted to contact you, but your phone rang unanswered. Please let us know a convenient time for us to reach you so we can resolve this matter.
Thank you for your understanding.
We’re sorry to hear about your experience and that your emails went unanswered — this is not the level of service we aim to provide, and we sincerely apologise.
Please note that our pricing does not increase every month. If you’ve noticed changes on your account, kindly share the specific months so we can investigate and assist accordingly. As per our Terms and Conditions (Section 4.3), Teljoy may increase the monthly rental by no more than 10% once within a 12-month period.
Our Customer Care Team Leader has also attempted to contact you, but your phone rang unanswered. Please let us know a convenient time for us to reach you so we can resolve this matter.
Thank you for your understanding.