JP
Joachim P
1 reviews | Active since May 2017
18 May 2020, 13:51
Bad Service? Rather no service!
I've paid up my account a few months back and require a paid-up letter. I have been trying to get hold of Teljoy via their call center to no avail, I have used the online chat that sent my details to the relevant person, I have requested numerous callbacks from their website, still no feedback. PLEASE CAN SOMEONE JUST SEND ME MY PAID UP LETTER? I understand that lockdown has an adverse effect on the economy and company, but please Teljoy- just send me the letter already!
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Teljoy's replyOfficial
18 May 2020, 14:59Good day Joachim,
A settlement letter has been sent to the email address provided. An agent has attempted to contact you to advise, kindly provide an alternate number or a convenient time of when we can contact you.
Kind Regards
The Teljoy Team
A settlement letter has been sent to the email address provided. An agent has attempted to contact you to advise, kindly provide an alternate number or a convenient time of when we can contact you.
Kind Regards
The Teljoy Team
Teljoy's reply18 May 2020, 14:59
Official
Good day Joachim,
A settlement letter has been sent to the email address provided. An agent has attempted to contact you to advise, kindly provide an alternate number or a convenient time of when we can contact you.
Kind Regards
The Teljoy Team
A settlement letter has been sent to the email address provided. An agent has attempted to contact you to advise, kindly provide an alternate number or a convenient time of when we can contact you.
Kind Regards
The Teljoy Team