HW
HJ W

1 reviews | Active since Nov 2017

14 Dec 2020, 09:31

Bad Service

Since the 4th of december ive been emailing Nasiphi Nkonjane, Nonhlanhla Mazibuko and later started emailing Debora Phungula aswell with regard to my rental product that i want to take ownership of on my account ***.

Debora has read my mail twice but did not respond.

Today is the 14th of December and again i emailed them this morning.

Nothing!! Teljoy's staff really need training on customer service.

0
Replies (2)
Teljoy
Teljoy's reply14 Dec 2020, 11:15
Official
Good day,

The customer care supervisor has been in contact to resolve. 

Kind Regards,
The Teljoy Team 
HW
HJ W's update14 Dec 2020, 11:21
Reviewer Update
I got a call back from Kavitha, ill recommend her to anybody any day as she's professional and polite and assisted me straight away.
Thank you Kavitha much appreciated!!!