BAD SERVICE DAMAGINGITEM

AFTER MY LAST BAD REVIEW OF TELJOY THEY BROUGHT BACK MY ICE MACHINE IN 2 DAYS!! THE COURIER DROPPED IT OFF PACKED IN A BOX AND WRAPPED TIGHTLY. I SIGNED AND HE WAS GONE. IT WAS AFTER OPENING THE BOX WE SAW A NICE ROUND DENT IN THE FRONT OF THE MACHINE AND RUST BUILT UP IN FRONT!! WHY WOULD YOU EVEN CONSIDER SENDING IT BACK LIKE THIS! SO DISAPPOINTING THAT THIS BIG COMPANY KEEPS DISAPPOINTING..