DM
Deon M

1 reviews | Active since Jan 2022

26 Jan 2022, 13:09

bad service

Good day Teljoy,

So it is 26-01-2022 Sent a email on the 09-12-2021 sent a email on the 14-12-2021 and sent a email again on the 25-01-2022 no one has phoned or try to assist me all i got was a agent will will contact and still nothing . I am highly disappointed in teljoy service i have been with teljoy for years and never has the service been this poor , i have ask teljoy to sent my wife on my account because i can not phone so that my wife can speak to you .

Soooo my Problem is the Bed i am buying from you is terrible i have the bed for 2 years and it is making the worst of noise i swap my bed every month , please can someone contact me or ask a manager to contact me asap this need to be sorted or collect your bed and give me my money back so that i can go buy a good quality bed somewhere else i am almost pay R10000 for this bed and it making like this

0
Replies (1)
Teljoy
Teljoy's reply01 Feb 2022, 08:57
Official
Good day Deon M 

We acknowledge receipt of your complaint and we have escalated it to our technical team. 

We apologize for the delayed response. 

Regards
The Teljoy Team