rI
rajive I

1 reviews | Active since Oct 2018

16 Oct 2019, 13:48

BAD SERVICE

The worst service is from Teljoy Easy Fix I have taken a contact from them for 5 items , with each under 8 years old as they are now out of guarantee. When I wanted my surround sound amp repaired i was informed that as the part is no longer available I must now include something else , The Amp can be repaired without replacing the PC board but repairing the board but they do not want yo repair the board , as I have got quotations to repair with guarantee .

If the said item was under their contract, I would have assumed my amp should be repaired . They are now looking at ways to avoid repairing my amp

Then I refred to them providing me with a policy wording for my contact , but after 2 weeks I am still waiting BULL-**** SERVICE FROM TELJOY EASY FIX they just want our hard earned cash.

0
Replies (2)
Teljoy
Teljoy's reply16 Oct 2019, 14:23
Official
Good day Rajive,

We sincerely apologise for the inconvenience caused. 

We have escalated this to the manager and the team will be in contact with you. 

Regards,
The Teljoy Team
rI
rajive I's update16 Oct 2019, 14:56
Reviewer Update
Why should it have to be by complaining on Hello Peter, that I have to get service that I was entitled to .