HS
Hendrina S

1 reviews | Active since Dec 2023

21 Dec 2023, 09:49

Bad service and unfulfilled Promises!!!

I wish I had read these reviews before trying to do business with Teljoy.What an absolute pain. I ordered a TV on the 7th December 23, approved by the 9th and I am still waiting for delivery. I have been calling each day to check on the progress and I was given 3 different unsuccessful dates promised it would still be before Christmas. Such poor communication, I can't mention the cost and inconvenience of having to wait for hours on end just to speak to someone and a new person each time, and let alone the lies and unfulfilled promises for delivery, I have lost all trust if my TV is not delivered today 21 December 2023, I would be making contact to cancel, if I am even able to get to speak to someone 🙄

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Replies (1)
Teljoy
Teljoy's reply21 Dec 2023, 10:16
Official
Hello Hendrina, We understand your frustration and sincerely apologize for the inconvenience caused. We will look into the matter with our warehouse team and then revert back to you swiftly.